Product · Dualdrive

The human is in the loop.
No one knows it.

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When AI and human share the same state, handoff becomes invisible. And every human intervention makes the system smarter — not the model.

Where Tandem is the view over every process — AI-run or human-held — Dualdrive is the operating space for the one you step into: the human works it up front, Glove Core keeps executing behind. Tandem is the view; Dualdrive is the cockpit.

Dualdrive · Emma Carter · renewal manual mode
Customer10:28
We need 40 more seats before the renewal. Can we get the volume tier?
AI10:28
I can help with that. Let me check what the volume tier looks like for your plan.
M. Ortega took over · 10:31
You10:32
Confirmed: 40 seats move you to the volume tier from next month. I have sent the updated terms.
handed back to AI · 10:34
AI10:34
Anything else before the renewal on the 30th?
Shared state
planGrowth · 120 seats
renewal30 Oct
request+40 seats
turns12, no recap
Next best actionscore 92
Offer the volume tier from next cycle
Engine, behind you
✓Terms summary sent
✓Record updated
✓Exception learned · +1 rule
one thread · no seam for the customer correction → rule
The session

Step in. Get guided. Step out.

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Execution

Humans decide. Glove executes.

Stepping in doesn't mean doing the busywork. Any action configured in your process fires with one click — or on its own, when the state calls for it.

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One click, or none at all 5 configured
Why it matters

Your best way of working becomes company infrastructure. Stop rebuilding expertise every time someone joins.

Your best employee has learned thousands of decisions:

What to say. What to offer. When to wait. When to escalate. What usually works.

That knowledge normally lives in people's heads.

Glove puts it into the system.

New hire? They start with the process.
New channel? It uses the same state.
Peak demand? The process keeps running.
Someone leaves? The strategy stays.
Guidance

Every action scored against outcomes.

What worked. What didn't. What your best people do differently. The system knows, and it tells whoever steps in.

Suggested next action scored against outcomes
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what your best people do ranked by outcome
Triggers

When does Dualdrive activate?

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Watch a Dualdrive session live.

Book a demo See Tandem
Questions

Dualdrive, in short.

More in the full FAQ, or write to hello@getglove.com.

01

What does the operator see when they take over?

The full process state: what has happened on every channel, which step it is on, and the next best action scored against what has actually closed before. No reading back through a thread.

02

Does the customer notice the handoff?

No. The conversation continues in the same thread, with the same context and tone. There is no transfer message and no repetition — which is why we call it invisible.

03

Can a human override what the system suggests?

Always. The suggestion is scored, not enforced. The operator can accept it, edit it or do something else entirely, and whichever they choose is logged as a human decision.

04

Does the AI keep working while a human is in the process?

Yes. Manual mode does not stop Glove Core: it keeps holding the state, drafting from it and executing the steps that do not need a decision, so nothing stalls while someone is at the keyboard.

05

How is Dualdrive different from Tandem?

Tandem is the workspace where you see every process and its records — the ones AI is running and the ones a human holds. Dualdrive is where a human actually operates one of them: you take the thread, Glove Core executes behind you, and you hand it back. Tandem is the view; Dualdrive is the cockpit.